Terms & Conditions

General

By accessing or using the Koala Containers website, placing an enquiry, or purchasing a product, you agree to these Terms & Conditions.

These terms apply to all products, services, quotations, and transactions provided through our website.

Product Information

We make every effort to ensure product descriptions, images, specifications, and pricing are accurate.

However, slight variations may occur depending on stock, condition, and product availability.

Used containers may show signs of previous use including dents, scratches, surface rust, and cosmetic wear.

Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Decline an order

  • Cancel an order before dispatch

  • Adjust pricing if an error is identified

Orders are confirmed once payment has been received and accepted.

Pricing

All prices displayed are in Australian Dollars (AUD) unless stated otherwise.

Prices may change without notice.

Quoted prices remain valid only for the period stated in the quotation.

Payment Terms

We currently accept payment via:

  • Bank Transfer

  • PayID

  • Credit Card

Full payment is required before dispatch unless otherwise agreed in writing.

Customers must use correct payment references when making payment.

Orders may be delayed until payment is confirmed.

Delivery

We offer delivery across Australia.

Delivery times provided are estimates only and may vary depending on:

  • Location

  • Freight scheduling

  • Site access

  • Product availability

Customers must ensure safe and suitable access for delivery vehicles.

Additional charges may apply if delivery cannot be completed due to restricted access.

Risk and Ownership

Ownership of goods remains with Koala Containers until full payment has cleared.

Risk transfers to the customer once delivery has been completed.

Customers are responsible for inspecting products at delivery.

Returns and Refunds

Returns and refunds are handled according to our Refund and Returns Policy.

Returns are only accepted in approved circumstances.

Change-of-mind returns are not accepted.

Warranty

Warranty coverage is provided according to our Warranty Policy.

Warranty does not cover misuse, site damage, customer modifications, or normal wear and tear.

Website Use

You agree not to misuse this website or attempt to interfere with its operation.

All website content including text, images, and branding remains the property of Koala Containers unless otherwise stated.

Limitation of Liability

We are not liable for indirect loss, delivery delays, third-party freight delays, or site-related issues beyond our control.

Our liability is limited to the value of the product purchased where required by law.

Changes to Terms

These Terms & Conditions may be updated at any time without prior notice.

Updated versions will be published on this page.

Contact Us

Koala Containers
Email: sales@koalacontainers.com
Phone: +61 1300 467 776

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